Évitez les fraudes liées à l’énergie avec ces conseils Open Energy

 

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Which scam games are the most prevalent? How can you defend yourself? Open Energie, specialist in photovoltaics and energy improvement, offers its advice.

Typical Energy Renovation Fraud

Energy improvement works are a lever for energy savings. For this reason, it is becoming more and more popular in France. Unfortunately, some jMalicious perpetrators have drawn attention due to the excitement around energy efficiency activities. In terms of renovation, 69% of French citizens, up 4% compared to 2021, trust installers, according to the Qualit'Enr 2022 barometer. Despite an increase in consumer confidence in renovation contractors, 31% families are still doubtful. Indeed, a small number of dishonest experts have deceived or misled many consumers, as noted by the Directorate General for Competition, Consumer Affairs and Fraud Prevention (DGCCRF). As a result, remodeling fraud occurs frequently. The most popular are listed by Open Energie.

1. Cold Calling Tips

Some malicious callers offer to carry out renovations for houses. These people usually request a certificate of identity and a tax notification from their contacts in order to “verify their eligibility for assistance”. They can compile an energy bonus file with an Energy Savings Certificate operator using these documents (EEC). Although they do not work, they nevertheless receive a bonus.

The law of July 24, 2020 prohibits cold calling for energy renovation. It is liable to a fine of €375,000 for companies that engage in it and €5,000 for individuals. If someone calls about it, it would be best to ignore it.

2. Mandatory remodeling

Some canvassers pretend to be members of the municipal council, the county council, partners or staff of the Region. They imply that the renovation work is required by law. These dishonest marketing techniques are used to persuade customers to get the quote signed.

Note that even if energy renovation is strongly recommended, it is not mandatory. So before agreeing to anything, consider it carefully.

3. Poor renovation execution

Some frauds involve performing the service negligently or in violation of legal standards. For example, the company will use less insulation than originally estimated. It reduces expenses by making fewer purchases of basic materials. However, the anticipated energy savings do not materialize.

4. Consumer credit disguised as the isolation of a euro

The insulation of one euro was gone. The end date of July 2021 for these initiatives. If some companies offer it, it often comes with hidden consumer credit that has extremely high interest rates. Again, it's crucial to consider all aspects of the quote and avoid jumping to judgment. How to avoid scams?

Il est difficile de distinguer tous les nombreux types d’escroqueries. D’autant plus que ces individus malveillants augmentent fréquemment leur ingéniosité pour obtenir la signature du devis ou vos informations personnelles. Heureusement, Open Energie illustre comment repérer rapidement les fraudes grâce à d’excellentes pratiques.

Refuser de succomber au démarchage

Comme on l’a déjà dit, le démarchage téléphonique n’est pas autorisé. Malgré la restriction, certaines entreprises s’y engagent néanmoins. Certains vendeurs font du porte-à-porte ou du démarchage événementiel en plus des ventes par téléphone.

Ne signez rien immédiatement, même si les offres peuvent sembler séduisantes. En fait, il est crucial de bénéficier d’une analyse personnalisée avant de commencer les travaux de rénovation. Cela vous permet de décider quelles tâches doivent être effectuées en premier et l’équipement de chauffage et de production d’eau chaude qui convient le mieux à votre maison.

Respecter le temps d’attente

Vous avez décrit votre plan et vous voulez produire votre propre électricité à l’aide de panneaux photovoltaïques, n’est-ce pas? Vous pensez qu’un fournisseur est bon, mais vous hésitez ? Assurez-vous que le devis inclut la date et le délai de rétractation légal de 14 jours avant de signer. Veuillez noter que le délai de rétractation ne s’applique que dans le cas de la vente à distance (par téléphone, en ligne ou par courrier). Toutefois, elle ne s’applique pas si vous signez un devis lors d’un salon professionnel ou d’un autre événement.

Choisir le fournisseur idéal : Assistance Open Energy

Il est essentiel de travailler avec un groupe d’experts chevronnés connu sous le nom d’Open Energy pour éviter les escroqueries. Vous êtes accompagné par ce interlocuteur unique tout au long de vos projets :

Isolation pour greniers;

installing a heat pump that transfers heat from air to air or water;

Thermodynamic installation of water heaters

Installation of  photovoltaic panels

From the needs analysis to the realization of the tasks by an EGR expert, Open Energie provides a complete solution. In addition,  Open Energie  supports families in their search for financing options through Sofinco and other reputable third parties as well as through renovation assistance.

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